Mocha ITOM
Check
Convenient, fast and GMP-compliant calibration services, maintain the normal operation of equipment and systems, and regularly calibrate the counting deviations of the instruments in the system to ensure the stability and accuracy of the customer's instrument performance.
System and Equipment Maintenance
In the event of system and equipment failures, a professional service team will arrive at the site within 24 hours to repair the equipment, helping customers to resume operation in the shortest time and minimize downtime.
Spare Parts
Provide various types of spare parts selection for pharmaceutical equipment, process systems, clean room engineering and instrumentation in automatic control systems, and provide customers with emergency spare parts through the delivery time and price advantages to ensure the normal operation of customer site equipment and improve productivity.
Training Guidelines
According to customer needs, through standard courses and customized course settings, using a variety of training modes and channels, to provide customers with training guidance services to improve customers' understanding of the equipment system.
Remote guidance and on-site guidance
Automation system training
Equipment operation and maintenance training
Clean public engineering system maintenance training
Verification
The company has professionals with pharmaceutical industry background and domestic and foreign experts, who have a deep understanding and rich practical experience of domestic and foreign GMP regulations and guidelines. We can provide you with various verification services from design review, VMP writing, DQ to subsequent IQ/OQ/PQ.
Preventive Maintenance
The air purification system of the clean workshop is mainly composed of air-conditioning air supply system and automatic control system.
The air-conditioning air supply system also includes steam and heat source humidification, motors, fans and primary, middle, and high-efficiency filters. This includes the main equipment that needs regular maintenance, maintenance, and cleaning, and some consumables that need to be replaced, such as Neglect of management and maintenance will directly affect the use effect, and it may meet the technical parameters required by the specification.
The automatic control system completes the monitoring and operation of the air-conditioning air supply system by giving signals from various sensors, so the integrity of the respective control components is the guarantee for the normal operation of the air purification system.
By signing annual maintenance general contract technical services to ensure that customers are provided with comprehensive preventive, customized maintenance plans, avoid major shutdown accidents caused by minor failures, timely discover potential hazards, check the work account of vulnerable parts, and provide timely maintenance Replacement, so that the intact rate is always at 100%.
The air-conditioning air supply system also includes steam and heat source humidification, motors, fans and primary, middle, and high-efficiency filters. This includes the main equipment that needs regular maintenance, maintenance, and cleaning, and some consumables that need to be replaced, such as Neglect of management and maintenance will directly affect the use effect, and it may meet the technical parameters required by the specification.
The automatic control system completes the monitoring and operation of the air-conditioning air supply system by giving signals from various sensors, so the integrity of the respective control components is the guarantee for the normal operation of the air purification system.
By signing annual maintenance general contract technical services to ensure that customers are provided with comprehensive preventive, customized maintenance plans, avoid major shutdown accidents caused by minor failures, timely discover potential hazards, check the work account of vulnerable parts, and provide timely maintenance Replacement, so that the intact rate is always at 100%.
